Patient Care Advocate
2.
7 New Bedford, MA New Bedford, MA Full-time Full-time Estimated:
$43.
1K - $54.
5K a year Estimated:
$43.
1K - $54.
5K a year 2 days ago 2 days ago 2 days ago Why You Would Love This Job You care.
Along with a smile and warm conversation, you can make all the difference to our patients in recovery.
As a Patient Care Advocate your work WILL make an impact every single day.
You'll support our patients by working with them and the clinical team to identify needs and facilitate connections to resources, supports and services available in the community.
Your support to our providers will help our clinics run smoothly, and patients will get the individualized care they need.
We are Warriors for Hope and we mean it.
If you share our values, you'd make a great member of our team! Who we are? CleanSlate is a nationwide medical group providing treatment for the America's crisis of addiction.
Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions.
We're accomplishing this first through:
High-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.
Hand-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community.
Individualized mental health support, through one-on-one counseling, peer support or group sessions.
CleanSlate has treated more than 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives.
Our expert care brings hope and help to patients so they can achieve the lives they want and deserve.
Responsibilities:
The Patient Care Advocate works with patients to identify their own individualized needs, resource connections and assist with follow up treatment.
The Patient Care Advocate maintains open communication between all parties involved in patients' treatment to ensure the highest quality of care is obtained with close collaboration and minimal interruptions in care.
Assist Center and Regional Management teams with patient retention services for multiple clinics.
Maintain all medical reception procedures and communicate to team members updated procedures when necessary.
Procedures include but are not limited to patient retention, patient intake/discharge, phone systems, documentation, Prescription Monitoring Program, patient scheduling, Electronic Medical Record encounters, Releases of Information, and related communication with treatment partners, etc.
Collaborates with patients, providers, office support staff, ancillary departments within the company, and community agencies to maintain accurate and timely data exchanges between all entities involved in the patients' care.
Coordinate's patient appointments, referrals, and transportation needs for both CleanSlate and community appointments as needed.
Obtains appropriate releases for each referral that is completed and conducts follow-up for referrals made.
Scheduling new and recurring patient appointments for mid-level provider (PA or NP), physicians and other clinical providers.
Maintains effective, pro-active, and superior follow-up communication with patients, providers, office staff, and ancillary departments within the company and community.
Attends regular meetings or conference calls, including but not limited to involving Interdisciplinary Teams and collaborating community agencies, completing all required documentation in the EMR.
Scanning of patient documents into Electronic Health Record All other tasks or projects as assigned.
Qualifications:
This position is subject to a background check for any convictions directly related to its duties and responsibilities.
We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law.
No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.
This position must successfully pass a pre-employment drug screening Bachelor's Degree in a Human Services field preferred.
Excellent written and verbal communication, organizational, and customer service skills.
Knowledge of community resources, networking, and referral processes.
Experience in a Case Management, or Care Coordination setting.
Knowledge of and proven experience navigating and documenting in an EMR system.
Ability to work independently with minimal supervision.
Ability to handle multiple tasks simultaneously and prioritize based on severity of need Must have reliable transportation What we offer and perks! Day shift, early Fridays, NO WEKENDS 6 paid holidays for full time positions, plus 15 days of PTO 401K and Roth with Company match Affordable Medical plans for employees Dental and Vision plans for employees Flexible Spending Accounts for Healthcare and Dependent Care expenses Employer contribution to the HSA Employer Assistance Program with company paid visit allotment Company paid Life, AD&D, Short and Long Term Disability including part time employees We are an Equal Opportunity Employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 New Bedford, MA New Bedford, MA Full-time Full-time Estimated:
$43.
1K - $54.
5K a year Estimated:
$43.
1K - $54.
5K a year 2 days ago 2 days ago 2 days ago Why You Would Love This Job You care.
Along with a smile and warm conversation, you can make all the difference to our patients in recovery.
As a Patient Care Advocate your work WILL make an impact every single day.
You'll support our patients by working with them and the clinical team to identify needs and facilitate connections to resources, supports and services available in the community.
Your support to our providers will help our clinics run smoothly, and patients will get the individualized care they need.
We are Warriors for Hope and we mean it.
If you share our values, you'd make a great member of our team! Who we are? CleanSlate is a nationwide medical group providing treatment for the America's crisis of addiction.
Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions.
We're accomplishing this first through:
High-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.
Hand-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community.
Individualized mental health support, through one-on-one counseling, peer support or group sessions.
CleanSlate has treated more than 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives.
Our expert care brings hope and help to patients so they can achieve the lives they want and deserve.
Responsibilities:
The Patient Care Advocate works with patients to identify their own individualized needs, resource connections and assist with follow up treatment.
The Patient Care Advocate maintains open communication between all parties involved in patients' treatment to ensure the highest quality of care is obtained with close collaboration and minimal interruptions in care.
Assist Center and Regional Management teams with patient retention services for multiple clinics.
Maintain all medical reception procedures and communicate to team members updated procedures when necessary.
Procedures include but are not limited to patient retention, patient intake/discharge, phone systems, documentation, Prescription Monitoring Program, patient scheduling, Electronic Medical Record encounters, Releases of Information, and related communication with treatment partners, etc.
Collaborates with patients, providers, office support staff, ancillary departments within the company, and community agencies to maintain accurate and timely data exchanges between all entities involved in the patients' care.
Coordinate's patient appointments, referrals, and transportation needs for both CleanSlate and community appointments as needed.
Obtains appropriate releases for each referral that is completed and conducts follow-up for referrals made.
Scheduling new and recurring patient appointments for mid-level provider (PA or NP), physicians and other clinical providers.
Maintains effective, pro-active, and superior follow-up communication with patients, providers, office staff, and ancillary departments within the company and community.
Attends regular meetings or conference calls, including but not limited to involving Interdisciplinary Teams and collaborating community agencies, completing all required documentation in the EMR.
Scanning of patient documents into Electronic Health Record All other tasks or projects as assigned.
Qualifications:
This position is subject to a background check for any convictions directly related to its duties and responsibilities.
We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law.
No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.
This position must successfully pass a pre-employment drug screening Bachelor's Degree in a Human Services field preferred.
Excellent written and verbal communication, organizational, and customer service skills.
Knowledge of community resources, networking, and referral processes.
Experience in a Case Management, or Care Coordination setting.
Knowledge of and proven experience navigating and documenting in an EMR system.
Ability to work independently with minimal supervision.
Ability to handle multiple tasks simultaneously and prioritize based on severity of need Must have reliable transportation What we offer and perks! Day shift, early Fridays, NO WEKENDS 6 paid holidays for full time positions, plus 15 days of PTO 401K and Roth with Company match Affordable Medical plans for employees Dental and Vision plans for employees Flexible Spending Accounts for Healthcare and Dependent Care expenses Employer contribution to the HSA Employer Assistance Program with company paid visit allotment Company paid Life, AD&D, Short and Long Term Disability including part time employees We are an Equal Opportunity Employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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